Refund and Cancellation policy
This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform.
Under this policy:
Cancellations will only be considered if the request is made 24 hours of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
In case of any refunds approved by The Atlanteek, it will take 7 days for the application refund to be Credited to the original payment method
Return Policy
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 7 days
The Goods are in the original packaging
We offer return within first 1 days from the date of your purchase. If 1 days have passed since your purchase, you will not be offered a return, refund of any kind. In order to become eligible for a return , (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return .
there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned product. Further. If the same has been approved after the quality check at our end, your request (i.e. return ) will be processed in accordance with our policies.
